Your safety is our priority

Responsible Gaming at HHBD — Safe, Secure & Enjoyable

We believe gambling is entertainment — not a burden. At HHBD, you stay in control.

What is Responsible Gaming and why does it matter?

At HHBD, we firmly believe that Responsible Gaming is a fundamental right of every player. Gambling and online gaming are a form of entertainment — but when they become an addiction, they can take a serious toll on family life and personal well-being. We are committed to ensuring that you are always safe on our platform.

The heart of Responsible Gaming is simple — play within your budget, know your limits, and never treat gambling as a source of income. At HHBD, we're ready to support you every step of the way. Our platform offers multiple protection tools that you can manage yourself, hassle-free.

We understand that life can get difficult at times, and that's when the pull toward gambling can grow stronger. HHBD wants you to stay healthy and happy. Our responsible gaming policy is not just a set of rules — it's part of who we are. We want to create a safe and enjoyable gaming environment for every user in Bangladesh.

Keep in mind

Responsible Gaming isn't just about playing less — it's about playing mindfully and knowing your limits. HHBD is always here for you.

Things to keep in mind before you play

  • Play for entertainment only
  • Never chase losses in the hope of winning back what you have lost
  • Set your daily budget
  • Spend time with family and friends
  • Make decisions with a clear head

HHBD's Commitment

  • A transparent and fair gaming environment
  • Underage Gaming is Strictly Prohibited
  • 24/7 support team available
  • You can set limits at any time

Responsible Gaming Protection Tools

Multiple effective tools are available at HHBD to keep you protected

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits and significantly reduce the risk of overspending. At HHBD, setting these limits is quick and easy — and you can adjust them at any time.

Set time limit

Decide in advance how long you'll play each day. Our Session Time Limit feature will automatically notify you when your set time is up and log you out if needed.

Cooling-Off Period

If you feel like you need a break, activate a cooling-off period of 24 hours to 30 days. During this time, no bets or deposits can be made on your account.

Self-Exclusion

If you need a long-term break, use the Self-Exclusion feature. You can temporarily close your account for anywhere between 6 months and 5 years. This is HHBD's most powerful responsible gaming tool.

Set loss limit

Decide in advance how much you're comfortable losing within a set period. Once your Loss Limit is reached, HHBD will automatically restrict your gaming session to prevent further losses.

Real-time alerts

When your budget or time limit is approaching, HHBD will send you an instant notification. This smart alert system helps keep you aware and in control.

How do I set limits?

Set your gaming limits in just a few steps

1

Log in to your account

Log in to your HHBD account and go to the Profile section.

2

Open the "Responsible Gaming" menu

Go to Settings and click on the "Responsible Gaming" option.

3

Choose your preferred tool

Select whichever applies — Deposit Limit, Time Limit, Loss Limit, or Self-Exclusion.

4

Set your values

Enter your preferred amount or time limit and save.

5

Receive confirmation

Once your limit is set, you will receive a confirmation via SMS or email. The limit will take effect from that point onwards.

Recognise the signs of a problem

Watch out if you notice these signs in yourself or someone close to you

Financial Hardship

Struggling to pay bills or cover everyday expenses, yet continuing to spend money on gaming.

Relationship strain

Family or friends have raised concerns about your gaming, but their worries are being ignored.

Chasing losses

The tendency to place larger bets to recover a previous loss.

Loss of Control

If you want to stop but can't — that's the most serious warning sign. Don't wait; seek help now.

Compare protection tools

Choose the right tool for your needs

Tool Name Duration Best suited for Adjustable
Deposit Limit Daily / Weekly / Monthly Budget-conscious player Yes, after 24 hours
Session time limit Per session Interested in time management Yes, at any time
Loss limit Daily / Weekly Looking to control losses Yes, after 72 hours
Cooling-Off 24 hours – 30 days Need a temporary break No, until the period ends
Self-Exclusion 6 months – 5 years Need long-term support No, permanent decision

HHBD's Responsible Gaming Policy

HHBD is more than an online gaming platform — we're committed to building a responsible community. Our responsible gaming policy is designed with Bangladesh in mind, placing every user's financial and mental well-being at the forefront.

Anyone under 18 is strictly prohibited from participating on our platform. Age is verified at the time of registration, and additional documents may be requested in suspicious cases. We follow international standards to protect minors.

HHBD's gaming algorithm ensures fair play. We never encourage users to play excessively. Our system automatically detects unusual behavior and alerts the user in question when it does.

We regularly share awareness information to help prevent gaming addiction. Our support team is trained to assist you with any issue in a neutral, non-judgmental way. Remember — asking for help is not a weakness; it takes courage.

If you feel that you or someone you know is struggling because of gaming, please reach out to our support team. We will guide you in the right direction with full confidentiality and help you take the steps you need.

Mindful gaming tips

  • Set a clear budget before you start playing
  • Avoid playing when drinking or under excessive stress
  • Take regular breaks — at least 10 minutes every hour
  • Prioritize enjoyment over winning
  • Shift your focus to other activities after playing

Need help?

Our Responsible Gaming support team is available 24/7, seven days a week. Reach us anytime via live chat.

FAQ

Answers to the most frequently asked questions about Responsible Gaming

Yes, all responsible gaming tools at HHBD are completely free. Deposit limits, time limits, loss limits, and Self-Exclusion — everything can be activated from your account at no cost.

Absolutely. Your account balance remains fully secure while Self-Exclusion is active. Once the exclusion period ends, you can withdraw your funds as normal. There is no risk of losing your money.

Reducing your Deposit Limit takes effect immediately. However, increasing it is subject to a 24-hour cooling period. This policy exists to protect your finances.

No — only the account holder can set limits on their own account. That said, if someone you know is struggling, let our support team know and we'll point them in the right direction.

Absolutely not. No one under 18 can create an account or play on HHBD. Age is verified during registration, and any account identified as belonging to a minor is closed immediately.

Play responsibly, enjoy the experience

Join HHBD today and enjoy a safe gaming experience. Use our protection tools to set your own limits.

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